Terms of service.

Terms of Service

Effective Date: August 6, 2026

IMPORTANT LEGAL DISCLAIMER

These Terms of Service are customized for Komi Counseling and Psychology for informational purposes on your public website. Mental health practices are subject to specialized state, federal, and interjurisdictional regulations (including HIPAA, state licensing board rules, and PSYPACT compact rules). Before publishing, have these finalized documents reviewed by a qualified healthcare attorney licensed in Utah.

1. CRISIS & EMERGENCY DISCLAIMER — NOT FOR EMERGENCIES

IF YOU OR SOMEONE YOU KNOW IS EXPERIENCING A MENTAL HEALTH CRISIS, THINKING ABOUT SUICIDE, OR IN IMMEDIATE DANGER OF HARMING YOURSELF OR OTHERS, PLEASE IMMEDIATELY:

  • Call 911 (or your local emergency services).

  • Call or text 988 to reach the Suicide & Crisis Lifeline.

  • Text HOME to 741741 to connect with the Crisis Text Line.

  • Go to the nearest hospital emergency room.

This Website (komicounseling.com) and its online contact forms are NOT monitored 24/7 and must NEVER be used for emergency, urgent, or crisis mental health situations.

2. Introduction and Acceptance of Terms

Welcome to Komi Counseling and Psychology (“Company,” “Practice,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website located at [https://komicounseling.com](https://komicounseling.com) (the “Website”), along with any related contact forms, scheduling tools, and educational content (collectively, the “Services”).

By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Website. We reserve the right to modify these Terms at any time, indicated by the revised “Effective Date” above.

3. No Clinical Relationship Created via Website

The information provided on this Website (including articles, clinician profiles, FAQ content, and contact forms) is for general educational and informational purposes only. Browsing this Website, sending a message through our contact form, or requesting an initial consultation DOES NOT establish a therapist-client or doctor-patient relationship with Komi Counseling and Psychology or any of its clinicians.

A formal professional clinical relationship is established ONLY after you have completed our formal intake process through PracticeQ, signed our Informed Consent for Treatment, and received explicit confirmation from a licensed clinician.

4. Professional Licensure & Jurisdictional Scope

Our practice provides hybrid mental health services (in-person sessions in Provo, Utah, and telehealth sessions).

  • In-Person Services: Provided exclusively at our office in Provo, Utah County, Utah.

  • Telehealth Services: Telehealth services are provided to clients physically located in the State of Utah and in states participating in the Psychology Interjurisdictional Compact (PSYPACT), provided the treating clinician holds active authorization under PSYPACT.

By requesting or receiving telehealth services, you represent and warrant that you are physically present in Utah or an authorized PSYPACT jurisdiction at the time of your session. We do not offer therapy services in jurisdictions where our clinicians are not legally authorized to practice.

5. Services Provided & Minors Policy

Komi Counseling and Psychology offers mental health counseling and psychological services for adults and minors.

  • Adult Services: You must be at least 18 years of age (or the age of majority in your jurisdiction) to independently request services via the Website.

  • Services for Minors: Minor clients (under 18 years of age) may receive counseling services only with the express written consent and authorization of a parent or legal guardian, completed through our PracticeQ intake portal.

6. Client Portal & Third-Party Platforms (PracticeQ)

Certain features of our Services—including online appointment scheduling, clinical intake forms, telehealth sessions, secure messaging, and billing—are hosted through PracticeQ (our secure Electronic Health Record system). When accessing PracticeQ or other third-party patient tools, you may be subject to additional terms of service provided by those platforms. You agree to keep your login credentials confidential and notify us immediately of any unauthorized access.

7. Acceptable Use

You agree not to use the Website to:

  • Transmit emergency or crisis communications.

  • Submit false, misleading, or fraudulent information.

  • Transmit unencrypted sensitive medical or personal health information via standard public web forms.

  • Attempt to gain unauthorized access to our Website, server, or PracticeQ client portal.

  • Use automated scrapers, bots, or crawlers to harvest data from our Website.

  • Engage in any behavior that violates local, state (Utah), federal, or interjurisdictional laws.

8. Intellectual Property

All content on the Website—including text, graphics, logos, icons, images, and page design—is the property of Komi Counseling and Psychology or its content suppliers and is protected by applicable intellectual property laws. You may view, download, and print content for personal, non-commercial use only.

9. Disclaimers and Limitation of Liability

THE WEBSITE AND ALL INFORMATIONAL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. KOMI COUNSELING AND PSYCHOLOGY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL KOMI COUNSELING AND PSYCHOLOGY, ITS CLINICIANS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF, OR INABILITY TO USE, THIS WEBSITE OR RELIANCE ON ANY INFORMATIONAL CONTENT HEREIN. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED $100 USD.

10. Governing Law and Mandatory Binding Arbitration

These Terms and any dispute arising from your use of the Website or Services shall be governed by and construed in accordance with the laws of the State of Utah, without regard to conflict of law principles.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

  • Mandatory Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or our Services shall be determined by final and binding individual arbitration administered in Utah County, Utah, before a single arbitrator. The arbitration shall be conducted in accordance with the streamlined rules of the American Arbitration Association (AAA) or a mutually agreed-upon arbitration provider in Utah.

  • Waiver of Jury Trial: You and Komi Counseling and Psychology explicitly waive any constitutional and statutory rights to go to court and have a trial in front of a judge or a jury.

  • Class Action Waiver: ALL CLAIMS AND DISPUTES MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST KOMI COUNSELING AND PSYCHOLOGY ONLY IN YOUR INDIVIDUAL CAPACITY.

11. Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

Komi Counseling and Psychology

2230 N University Pkwy STE 2C

Provo, UT 84663

Phone: +1 385-398-5664

Email: hello@komicounseling.com